Table of Contents
Resetting Your Password
Updated
by Nick Granger
Brief Overview
This article will guide you through the process of resetting your GiftDeals password. If you've forgotten your password, follow these steps to regain access to your account.
Resetting Your Password
- Navigate to the Login Page: Click the "Log in" link in the header of any page.
- Access the Password Reset: Under the "SIGN IN" button, click the "Forgot your password?" link.
- Enter Your Email Address: You will be prompted to enter your email address. Provide the email address you used to create your GiftDeals account.
- Check Your Email: An email with instructions and a reset link will be sent to your email address. The subject of this email is: "Customer account password reset."
- Click the Reset Link: Open the email and click on the reset link.
- Enter New Password: On the password reset page, create a new password and enter it in the "New password" field.
- Confirm New Password: Confirm your new password by entering it again in the "Confirm new password" field.
- Submit Your New Password: Once you have entered and confirmed your new password, submit the form.
Password Requirements
- The password requirements for a reset are the same as when creating an account. See Creating an Account for details.
Success Message
- If you have successfully completed the reset process, you will see a message that reads: "Your password has been reset successfully."
Failure Messages
- If the passwords do not match, you will see an error message that reads "Passwords don't match."
Common Issues
- Missing Reset Email: If you do not receive the password reset email, check your spam or junk folder.
- Passwords Don't Match: If the new passwords you entered do not match, make sure that the passwords match in both the new password and confirm password fields.
- Password Too Short: Passwords must be a minimum of five characters.
Summary and Key Takeaways
If you have forgotten your password, you can reset it by going to the login page, entering your email address, and following the instructions in the password reset email. Remember, the password requirements are the same as during account creation, and be sure to check your spam folder if you do not receive your reset email.
