Table of Contents
Redeeming Gift Cards
Updated
by Nick Granger
Brief Overview
This article will guide you on how to redeem a gift card purchased from GiftDeals. It's important to understand that the redemption process is determined by the merchant's policies, but we'll provide you with the information you need to redeem your gift card, as well as what to do if you have any issues.
Where to Redeem Your Gift Card
- Online Redemption: Most gift cards can be redeemed online on the merchant's website at checkout. There is typically a field where you can enter your gift card number and PIN (if applicable).
- In-Store Redemption: Many gift cards can also be redeemed in physical stores. You will need to present the gift card information to the cashier, either by scanning the 1-D barcode or by manually entering the gift card number (and PIN, if there is one).
- Varying Processes: Note that the redemption process can vary slightly from merchant to merchant.
Important Restrictions and Policies
- Merchant Control: GiftDeals does not control any restrictions a merchant might impose on the use of their gift cards.
- Potential Restrictions: These restrictions may include limitations on using gift cards with other offers, minimum purchase amounts, or other usage limitations.
- User Responsibility: Please review the specific merchant's terms and conditions regarding the use of their gift cards. GiftDeals is not responsible for limitations imposed by any specific merchant.
Expiration Dates
- No Expiration: Gift cards purchased from GiftDeals do not have expiration dates.
Checking Your Gift Card Balance
- Merchant's Website: Check the balance of your gift card on the merchant's official website using their gift card balance inquiry page.
- No Direct Links: GiftDeals does not provide direct links to these pages, as they can change.
- Avoid Third-Party Services: Do not use third-party balance checking services, as these may be fraudulent and could steal your information. Always use the merchant's official balance check page.
Troubleshooting Gift Card Redemption
- Re-Enter Information: If the gift card number or PIN doesn't work, first try re-entering the information and resubmitting. Codes are long, and can be easily miskeyed.
- Check the Balance: If you receive an error during checkout, verify the balance on the merchant's website before contacting customer service.
- Security Mechanisms: Be aware that some merchants may have security mechanisms that block gift card usage.
- Merchant Customer Service: If issues persist, contact the merchant's customer service for assistance.
- If the issue is not resolved by the merchant's customer service, contact GiftDeals.
GiftDeals Guarantee
- Gift Card Validity: GiftDeals guarantees the validity of the gift card number, PIN (if there is one), and the balance at the time of purchase.
- Problem Resolution: GiftDeals will attempt to resolve any issues with gift card redemption.
- Refund Guarantee: If GiftDeals is unable to resolve an issue with a gift card, you will be refunded for that gift card.
- 60-Day Guarantee: You must notify GiftDeals of any issues before the end of the 60-day purchase guarantee period.
Summary and Key Takeaways
Gift cards purchased from GiftDeals are redeemed through the merchant's website or at a merchant's retail location. You must use the merchant's official channels to check the balance of your card. If you experience any problems with a gift card, try re-entering the code, checking the balance, contacting the merchant customer service and, if all else fails, contacting GiftDeals for assistance.
