Accessing Your Gift Cards

Brief Overview

This article will guide you on how to access your purchased gift cards on GiftDeals. Access is only available via a unique access link provided in the delivery email, so it is important to keep that email for future use.

Accessing Your Gift Card

• Delivery Email: Access to your purchased gift cards is only available through the unique access links provided in the delivery emails.
• Account Page: You will not find links to your gift card in your GiftDeals account page on the website. While you can view your order history on the account page, there are no gift card access links available there.

Delivery Email Details

• First Sentence:
  • If there is only one gift card in the order, the first sentence of the email will read: "Your order is ready!"
  • If there are multiple gift cards in the order, the first sentence in each email will read "One item in your order is on the way" for each item until the last gift card is delivered, at which point the email will read "The last item in your order is on the way"
• Unique Access Link: Each delivery email contains a unique access link you will use to view your gift card information.

Authentication Process

To view your gift card information, you'll need to authenticate using the following steps:

1. Click the Access Link: Click on the unique access link in your delivery email.
2. Enter Your Phone Number: You will be prompted to enter the phone number associated with your order. A hint is provided, showing the last two digits of your phone number.
3. Receive Access Code: After entering your full 10-digit phone number, you can choose to receive a 6-digit access code via text message or phone call.
4. Enter Access Code: Enter the 6-digit access code you received to view your gift card information.

Gift Card Information Displayed

Once authenticated, the following gift card information will be displayed:

• Card number
• PIN (if one is required).

Saving and Security Considerations

• Save/Print Your Card: After accessing the gift card, you can take a screenshot, print the page, or save the page to PDF for safekeeping.
• Do Not Save Outside of GiftDeals: It is strongly advised against saving your gift card information outside of GiftDeals' secure access service, due to the risk of theft.
• Only Access When Ready: It is recommended that you do not access the gift card until you are ready to use it.

Troubleshooting Access Issues

If you experience any trouble accessing your gift card, please try the following:

• Double Check the Phone Number: Be certain that you have entered your full 10-digit phone number, and that the phone number matches what was entered for the order.
• Check Message Blocking: In rare cases, users may be blocked from receiving messages from GiftDeals.

If your issue cannot be resolved with these steps, please contact GiftDeals customer service for assistance. If GiftDeals is unable to resolve the issue, you will receive a refund for that gift card.

GiftDeals Guarantee

Summary and Key Takeaways

Access to your purchased gift cards is only available through the unique access links in the delivery emails. After clicking the link, you'll be prompted to enter your phone number and authenticate with a 6-digit code. Do not save your gift card information outside of the secure access service, and only access the gift card when you are ready to use it.

Related Content

• Buying Gift Cards
• Gift Card Delivery
  • Troubleshooting Gift Card Issues